They took my money and never delivered. Calling customer support they claim they can't refund my purchase. Post office shows on online tracking that the package was clearly not delivered. Please, give me my money or [ Read More ... ]
Ordered a Nokia phone because it was shown "in stock" 6 days later I am still waiting for dispatch, though web site still confirms that they have stock. Unable to email them because their email system requires phone number and will not accept any variation [ Read More ... ]
Recently I bought a new monitor. Less than in a month it stops working properly. I returned it back for warranty repair. Authorized Service was unable to repair it. Alza.cz offered me strongly used and scratched piece as a replacement one without any alternative. [ Read More ... ]
Great price. Good service. Fast, but a little expensive delivery.
If I'd looked close at this .co.uk website I'd have realised that the goods were shipped from the Czch Republic. That explains the delivery charge.
I'd also have been less surprised to discover that the item's instruction book and guarantee were written in Czech and other East European languages only. [ Read More ... ]
Ordered a product for several thousand. It was delayed by several days so I stop by my local post office to find out what's what. The package was improperly labeled so I could not be delivered and was returned. Now Alza claims it has not been returned. I have no product and no money. I call [ Read More ... ]
We purchased several pressure cookers from Alza. One of them was dented and of inferior quality than the other two. They agreed to replace it. They reassured us that the new cookers are all of the same quality. But the replacement is again not of the same quality as the other two. It has a different lid and looks dirty [ Read More ... ]