You get what you pay for!
We had problems that took forever to resolve, ants in the bedroom and defective air conditioning.
We also had a poor nights sleep due to a loud fan/motor switching off and on outside our bedroom.
Fortunately we only [ Read More ... ]
Spoke to Jake who helped book us additional accommodation extra to our original booking.
Jake was very informative throughout the call, explaining all the way through what he was doing and what the next step [ Read More ... ]
I thought Tylor was exceptionally good on the phone( I have worked in call centres for over 20 years) and very persuasive. When booking transfers he could of been a little less forceful but I know I would have adopted [ Read More ... ]
This was the first time i had used alpharooms, found the booking process easy and the website was easy to navigate. One issue which was disappointing was that you failed to advice me of [ Read More ... ]
I FOUND ALPHAROOMS VERY EASY TO DEAL WITH. AGENT FREDDY WAS VERY HELPFUL I WOULD BE VERY HAPPY TO RECOMMEND THIS COMPANY FOR BOOKINGS I WILL BE USING THEM IN THE FUTURE HOWEVER I HAVE NOT YET ARRIVED [ Read More ... ]
The lady mellisa (Anderson) that helped to cancel my booking as it has gone through twice in error, ref - 247454204713 was so helpful looking into it & assuring me that she had sorted it & she had cancelled the second booking for me & the full refund £371.67 would be back in my account within 5-7 working days. I [ Read More ... ]