Didn't receive a phone call updating me on my status concerning my claim.
When calling into customer service the representatives definitely the men are rude and very impatient.
I filed my claim on sep 22nd and didn't receive my funds until Oct 26th. When I completed forms on my claim on the 22nd of Sep.
Alot of [ Read More ... ]
True to your word, my complaint was reviewed in a short amount of time.
I was pleasantly surprised when I received a check for the amount of money the airlines charged me for cancelling [ Read More ... ]
Never had to file a claim before. My flight was shaky and called the support line to figure out my options. Once the flight was canceled, filed the claim as the agent had educated me on the proper steps. The filing of the claim was seamless and the reimbursement check arrived within a week. [ Read More ... ]
I signed up for this insurance prior to a trip to England. Unfortunately I fell breaking my femur bone and could not go. I wasn’t so sure I would get any money back because it was a nonrefundable ticket. However the insurance did [ Read More ... ]