We were looking to replace our old flooring and our builder recommended that we look at All about underlay. They had exactly what we were after, payment was easy and the delivery was so prompt it even got here before the builders.
Thank you for the [ Read More ... ]
Despite what the website states, door to door delivery, the driver refused to honor the undertaking. He even had to be persuaded to leave the heavy delivery on the drive and not the kerb. Issue raised with costumer services three weeks ago [ Read More ... ]
I ordered some expensive, noise-reducing underlay from here. My order was processed and shipped pretty quick. Unfortunately when the pieces arrived several were adhered together and one was the wrong piece. However, when I rang to sort it out, it was rectified asap, and replacement pieces were sent straight away with no delay or hassle whatsoever. My only real complaint was that the contracted [ Read More ... ]
I ordered and paid for next day delivery. i received an apologetic phone call every day for three days until i finally received my order 3 days late. I hope that the problems i encountered were in fact one offs. The staff that phoned me to inform me [ Read More ... ]