I love this company. Every interaction has been easy. Today I spoke with a lovely lady by the name of Leisa Camp who took her time to deal with my issue which was caused by an unscrupulous company trying to move my utilities.
No only did [ Read More ... ]
An excellent company, Keep the personal touch as it matters. This is the reason so many companies including British Gas have failed, they have forgotten the customer believing they don’t Ned to speak or communicate. [ Read More ... ]
I have just been switched from co-op energy to Octopus. Unfortunately there was a problem with the billing at the switch over. However, Emily Barclay, of Octopus Energy, worked diligently with me and the problem was quickly resolved. I can’t speak highly enough of her efforts to [ Read More ... ]
I have been with Octopus energy for about 6 months now, they look at ways they can help you to reduce your bills, they are very quick in responding. Mohammed was very helpful, sorting out my change of tariff [ Read More ... ]
I am very happy with Octopus Energy. I just switched to you a new Fixed Tariff and found the process straight forward and quick. Customer service by email is very good (Thank you Gaby). Management of monthly metre readings and payments is also easy and I find the [ Read More ... ]
I’ve been with Affect energy for a few years now. They’ve been great from day one. Always helpful & polite when I’ve contacted them. Just recently a kind employee called Leisa C, went the extra mile to sort out my refer a friend. We [ Read More ... ]
One of the best utility companies I have ever used, not only are their prices competitive, the customer service is exceptional (under 24 hour for response to my e-mails and it took only 6 minutes to speak to someone when I contacted them by phone) I find [ Read More ... ]
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0330 60 62 675
Shoreham By Sea, BN43 6RE, 7 Riverside Business Centre, GB,