I ordered an Aeron chair, it arrived today, it looks fantastic, it feels great, very comfortable and in perfect condition.
But since I ordered it, almost 50 days have passed and despite sending an email asking I did not receive an answer.
I had already read similar experiences in other opinions
Encargué una silla Aeron, llegó hoy, parece fantástica, se siente genial, muy cómoda [ Read More ... ]
The chair is great and arrived on date specified. Now being used daily and very comfortable. One suggestion re: packaging. The chair arrived fully assembled in heavy-duty cardboard box. Delivery driver was keen to get away so I had to sign for it sight unseen, and then take box to tip for recycling. You could easily re-use these boxes [ Read More ... ]
I have twice ordered chairs that have been delivered with the wrong colour back (grey instead of black). I returned the first chair and reordered specifying that the backs must be in black. When the chairs arrived - they were grey so I sent a message online (over a week ago) and I [ Read More ... ]
There was absolutely no communication from the company regarding my order, despite me having to chase them repeatedly. The item took over two and a half weeks to arrive and only after repeated complaints. I am [ Read More ... ]
They took a very long time to despatch the chair, about ten days, which just seemed unnecessary. To be fair it actually says this in their shipping terms, but no-one reads them until they return to the site in exasperation wondering if they've been [ Read More ... ]
Ordered 2 Draughtsman chairs from these guys using the online chat, It was a responsive and easy process to deal with the site, lots to offer and great communication with estimated delivery clearly communicated via email along with the invoice after the transaction completed.
Chairs were well packed and arrived as clean as described and expected.
I asked [ Read More ... ]