After searching the web for a new wedding band,found the most stylish designs at 25karats!After placing an order,I worried that the ring size might not be correct and contacted customer service!When I found out they were in New York's Diamond District,we made a trip to their office where [ Read More ... ]
I had shopped around for a few months to find a bezel ring that would snugly against my existing wedding band, but I couldn't find one. 25 karats had one that I liked, so I emailed them to see if some adjustments could be made. They were quick to respond, came up with a plan to make the ring work, and did it all [ Read More ... ]
I just wanted to say how pleased I am with my purchase! I was, like others, worried ordering online and am a first time customer at 25karats. I am thrilled with my ring! It was exactly as described and so much more beautiful than pictured! The customer service was outstanding! Everyone I dealt with was kind, courteous and very helpful. My ring [ Read More ... ]
We bought our wedding bands from 25 karats. They had the best selection of styles , great prices, and when I called to ask a few questions, Atilla was so helpful. The rings arrived on time and they look beautiful. They design was even better than the website showed, actually even more detail than I had thought. We [ Read More ... ]
My compliments on producing such a great quality ring. It arrived within a day as promised. The service representative GK was attentive, prompt, professional in manner and kind.
I am highly pleased with the professional manner in which your company serviced [ Read More ... ]
Absolutely horrible customer service. Stay as far away as possible from this company. Their attitude towards customers and even their own product is not worth anything you might see valuable. Ordered a set of wedding bands from them with engraving. They sent the wrong size. We got them resized locally. After [ Read More ... ]
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New York, 10036, 31 West 47th Street. Suite#607, US,